Contract Rating

Loewen Window Centre

Window & Door InstallerKingston, ON

4.717 Google reviews
Hours published

Customer reviews

This business has 17 Google reviews. We show up to five of them below - read the full listing on Google before deciding.

Mary-Beth Walker

Not sure where to start, everything was so great its almost like waiting for a pin to drop. Sales with Blair was a good experience we learned a lot. We were really happy with a full Canadian solution. Installers were on-time, courteous and professional. It's nice to see companies do what they say there going to do, without any surprises. Gold Star team, thank you.

Julie Carriere

Loewen windows exceeded my expectations! The windows are absolutely beautiful and the quality is outstanding. The entire process was seamless from start to finish; everything was handled professionally and at a fair price. President Blair Smiley and his receptionist were a pleasure to work with. The installation team was friendly, professional and did excellent work. I couldn’t be happier with the results and highly recommend Loewen windows to anyone considering new windows!

melissa randle

Booked an appointment for someone to come measure for windows, rushed for daycare dropoff to make sure I was home on time. Waited 40 min past the appointment time and called. They lost my number and address apparently, then asked if they could still come. Nope. Better organization needed for sure. What a waste of my time.

Ross MacLachlan

Loewen Windows installed 4 wood interior, metal clad exterior Norwood casement windows to our home on Nov 6, 2023. Dillon Murphy (sales) provided excellent advice on options available and the installers Will and Craig arrived on time, were polite, experienced and finished the job without making a mess. I am impressed with Loewen Windows!

Michael Rowen

Loewen Windows Kingston just finished installing windows and doors at our cottage. I was not familiar with them before this engagement. We requested a quote from them because they sell Northstar windows, which we also have at our house. The installation was extremely well done and we are very satisfied with the result. There were no surprises at all and no issues. The installers were prompt and courteous and went out of their way to make sure I was satisfied. The team of 3 worked well together and were very efficient and skilled. They took the time to get it done right. The interior trim and exterior caulking were very well done. Also, the salesman was very good, gave us good advice and our order was correct. Before the order was submitted, they sent out an installer who verified the measurements. Loewen was price competitive against 3 other quotes. Just prior to the installation date, we had to request a short delay due to personal reasons and Loewen was very supportive and scheduled the installation to our needs. I highly recommend Loewen Window Centre Kingston and would definitely hire them again. Everyone we dealt with was responsive, friendly and accommodating. We are very satisfied with the result.

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Before you hire a window and door installer in Ontario

No provincial licence is required. Installation quality is governed by manufacturer specification and the Ontario Building Code rather than by a trade certificate.

General liability insurance and WSIB clearance

Standard checks. Window installation involves ladder work and heavy glass.

Manufacturer-trained installer status

Matters more than usual here, because most window warranties are voided by installation that departs from the manufacturer specification.

Building permit for new or enlarged openings

Replacing a window in an existing opening generally does not need one. Cutting a new opening, or enlarging one for a basement egress window, generally does.

Verify with: Your municipal building department confirms what your specific job requires.

ENERGY STAR certification for the product

Relevant if you intend to claim any efficiency rebate, which typically requires certified products and documentation.

Questions worth asking

  • Is this a retrofit or a full-frame installation? What would the other one cost?
  • How is the gap between the window and the rough opening insulated and air-sealed?
  • Is exterior capping included, and in what colour and material?
  • Is the warranty on the glass seal, the frame, and the labour - and are they different lengths?
  • Is the warranty transferable if I sell the house?
Read the full window & door installers hiring guide