Contract Rating

BrightHouse Electrical Inc

ElectricianSt. Thomas, ON

5.022 Google reviews
Hours published

Customer reviews

This business has 22 Google reviews. We show up to five of them below - read the full listing on Google before deciding.

S H

Rob and the team worked really hard to make our wishes come true during our renovations. He talked us out of over-lighting our family bathroom (it would have felt like we were being abducted by aliens when we switched on the lights in there, lol). We would definitely work with them again and recommend them to everyone who needs their services.

Stephen G.

Rob is amazing to work with! He has done a couple of large projects for us including a complete basement reno which included the electrical work for all lighting, outlets, home theater, wet bar, and bathroom. We asked for him when we did another reno of our kitchen and guest bathroom. His work is impeccable, he is professional and knowledgeable and always responds to answer questions you might have. You won't find better, imho.

Alaina Monster

Rob and his crew are amazing and go above and beyond for their customers! Our contractor used him for our large renovation (we turned a single family home into a multi-generational home with a separate in-law suite). We've had a lot of questions and changes, BrightHouse accommodated every request and answered all of our questions. Our renovation required HydroOne updating the transformer. HydroOne has had some hiccups on their end. But BrightHouse has gone above and beyond with calling them for updates at least once a week (sometimes more) and keeping us informed of those updates. They also came in and strategically hooked up some hydro in our house so that we could still function while we wait for HydroOne. The BrightHouse crew always leave any area they are working in clean and safe.

Kenny Scott

I've had Rob do a couple of reno electrical jobs and couldn't be happier. Great work, professional service and alwayse responsive. I will be using Brighthouse for any future electrical work, and highly recommended them.

Nikson Nagendram

Great customer service. Even though they didn’t do my house because of timing, they gave me advice on another quote I received from a totally different company. In the future I would definitely reach out to Brighthouse. Thanks for the recommendations and advice A++ customer service!

Read all reviews on Google

Before you hire an electrician in Ontario

Yes, twice over. The person needs a 309A Certificate of Qualification; the business needs an ECRA/ESA Electrical Contractor Licence.

ECRA/ESA Electrical Contractor Licence

A seven-digit number that must appear on advertising, vehicles, quotes and invoices. If you cannot find it on the quote, ask - a licensed contractor is required to provide it.

Verify with: The Electrical Safety Authority publishes a contractor lookup at esasafe.com.

Check BrightHouse Electrical Inc on the official register

Certificate of Qualification, 309A Electrician

Held by the individual. A licensed contractor employs certified electricians and apprentices; the apprentices work under supervision.

Verify with: Skilled Trades Ontario maintains the public register.

Check BrightHouse Electrical Inc on the official register

ESA notification (the permit) for the specific job

Most work beyond replacing a light fixture requires the contractor to file a notification with ESA and have the work inspected. You should receive a Certificate of Acceptance when it passes. Keep it. You will want it when you sell.

Verify with: ESA confirms whether a notification was filed for your address.

Check BrightHouse Electrical Inc on the official register

General liability insurance and WSIB clearance

Two million in liability is standard. Electrical fires are the reason this is not a box-ticking exercise.

Questions worth asking

  • What is your ECRA/ESA licence number? (Then look it up before you sign anything.)
  • Will you file the ESA notification, and is the fee included in this price?
  • Will I receive the Certificate of Acceptance when the work passes inspection?
  • Is my panel at capacity? If this job needs a service upgrade, I want to know now rather than halfway through.
  • Who is physically doing the work - a certified electrician or an apprentice under supervision?
Read the full electricians hiring guide