Canadian PoolScapes

Jad and his crew has taken care of our pool for three years. His dedication, responsibility and knowledge are unbeatable I recommend him without hesitation Thanks Jad!

This review is not for work performed, but for the quotation process. Quick to arrange a visit at my place end of Aug, and after seeing my pool and discussing the work, told me I would get a quote soon. End of October, both the individual and the office don't respond to my emails, no quote received. Update: same day I was sent the quote along with apology and reason (email system issue).

I was desperate for help installing a Renolit liner in Quebec and had no where to go. My Quebec supplier who sold me the pool, and liner couldn’t commit a date to install it, they were already 1-2 months late. I googled and took a gamble on hiring an Ontario company; Canadian PoolScapes. Jad answered, was always responsive, committed a date and came through. In an undisciplined, uncommitted industry, Canadian PoolScapes came through.

We had our pool renovated this summer with Canadian Poolscapes. We added stairs, lights, new liner, and landscaping. Jad was always available to discuss progress and answer questions. Our backyard looks amazing! It just took longer than we hoped, but it also rained a lot this summer.

We engaged Canadian PoolScapes to renovate our aging concrete pool and replace the surrounding concrete slab deck. The scope of the project was significant. The pool surface was sandblasted and a new marbelite surface was applied. The existing water level tiles and coping were removed and replaced. The old concrete slab pool deck was demolished and replaced with a new interlock slab surface. We were initially concerned about choosing a lesser known, smaller pool renovation company. However, our trust proved to be well placed as we are very happy with the end result. Jad oversaw the project from day one to completion. It was clear that he cared that the job was done correctly. We have a rather large, irregularly shaped pool and he was great at advising us what could and could not be used during the material selection phase. We had to course correct a couple of times. The project involved detailed work, especially the coping around the irregular shape. The work teams that Jad brought in all did their jobs well and we appreciated that Jad made sure the finishing touches were completed to his high standard. He addressed every concern we had through the process. In terms of points for improvement, the project took longer to complete than anticipated. Weather played a role, but we also thought that scheduling of the various work teams may have contributed. There were also some surprises along the way, like needing to have our pool refilled within 24 hours of the new surface being applied to validate the warranty. More advanced notice would have been preferred. In conclusion, we are overall very pleased with the work done by Canadian PoolScapes. Jad clearly cares about doing the best job possible. You can feel confident engaging Canadian PoolScapes to manage your pool renovation project.