Contract Rating

Forest City Window & Door Ltd

Window & Door InstallerLondon, ON

4.7166 Google reviews
Hours published

Customer reviews

This business has 166 Google reviews. We show up to five of them below - read the full listing on Google before deciding.

Leo DeSando

I couldn’t be happier with my experience from start to finish. The pricing was very fair and competitive, with no pressure or surprises. The sales staff were friendly, knowledgeable, and genuinely helpful, taking the time to answer all my questions and make sure I was comfortable with my choices. The installation was top-notch—professional, efficient, and clearly done by experts who take pride in their work. The crew was respectful of my home, worked cleanly, and the finished result looks fantastic. If you’re looking for quality windows, great value, and excellent customer service, I highly recommend Forest City Window and Door!

Kailyn Izlakar

We had our windows done earlier this year, 14 in total. It was the best price from the quotes we received, and we got the honest/ trustworthy vibe from them. They had a save the tax and free colour on the outside. Install took two days and the two gentleman were very friendly and professional, the windows and the trim look great. We were very happy with them and would highly recommend.

Vatsal Shah

Update: After a bit of a wait, I was finally able to get the door. The process from start to finish was amazing. The timeline was spot on and they were able to accommodate my time. Mason was amazing. He provided me with a deal that was exactly half of what I got from Brookstone and was very competitive with 3 other quotes that I got. The installers were fast and efficient and were in & out in about 6 hours. They came with electrician as that was part of the contract but turns out it wasn't needed and to my surprise they refunded most of the charge. Albeit I had to email them about it. But I would definitely recommend this company. #1Have hired them so far so good. Will keep this review posted.

Jodi Knight

We selected Forest City Windows and Doors based on a recommendation from neighbours. Outstanding service from beginning to end - sales, installation and office staff were all knowledgeable and professional. The windows are well made, easy to open, close and clean. We replaced half the windows this year and plan to complete window replacement next year using Forest City Windows.

Colin Tupling

Forest city was amazing to deal with, right from estimating to the installation. Everyone we dealt with was friendly and professional. The two guys that came to do the installation were professional, polite and did an INCREDABLE job. I cannot believe the change in our house.

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Before you hire a window and door installer in Ontario

No provincial licence is required. Installation quality is governed by manufacturer specification and the Ontario Building Code rather than by a trade certificate.

General liability insurance and WSIB clearance

Standard checks. Window installation involves ladder work and heavy glass.

Manufacturer-trained installer status

Matters more than usual here, because most window warranties are voided by installation that departs from the manufacturer specification.

Building permit for new or enlarged openings

Replacing a window in an existing opening generally does not need one. Cutting a new opening, or enlarging one for a basement egress window, generally does.

Verify with: Your municipal building department confirms what your specific job requires.

ENERGY STAR certification for the product

Relevant if you intend to claim any efficiency rebate, which typically requires certified products and documentation.

Questions worth asking

  • Is this a retrofit or a full-frame installation? What would the other one cost?
  • How is the gap between the window and the rough opening insulated and air-sealed?
  • Is exterior capping included, and in what colour and material?
  • Is the warranty on the glass seal, the frame, and the labour - and are they different lengths?
  • Is the warranty transferable if I sell the house?
Read the full window & door installers hiring guide