Handy Bros. HVAC St. Thomas (AC and Furnace Repair)

Excellent experience with Handy Bros for a water heater purchase and installation. I reached out through a FB ad and received a response right away. We scheduled a free in-home assessment, and the process was smooth from start to finish. I really appreciated how accessible the team was, whether through messaging, phone, or in person. Installation was quick, communication was clear, and there were no surprises. Highly recommended.

Outstanding customer service that went above in beyond. Matt helped my elderly mother turn her furnace on after she had it installed by a fraudulent company. He eased her mind and walked through every step with her. Handybros has an incredible process for service calls. We received a two hour window, same day that we called with an issue. We then got a text with a profile of the mechanic that would be coming to her home, which puts so many people at ease! Before Matt arrived, he called and made sure he had the correct address and went over the issue we were having to ensure he knew what to do when he arrived. After the appointment, I received emailed with a full write up of everything that done. It’s all of the details like this that really set them apart from their competitors.

Had reliance water tank removed and a tankless installed. They replaced it and even carried the reliance tank to my vehicle to be brought back to reliance. Handybros were Fast, neat, respectful and informative. Would highly recommend!

Had furnace, heat pump and hot water on demand installed today with Handy Bros. They were excellent. Could not have asked for better service. Friendly, hard working, tidy, and happy to answer all your questions . Would get a 11 out of 10 for overall service. Highly recommend if you need any of these services.

All the techs at Handy Bros were terrific with the install. Very professional and personable. Did a great job. Would highly recommend the company. Thanks, Ken.