Contract Rating

Oomen's Glass Ltd

Window & Door InstallerKingston, ON

4.537 Google reviews
Hours published

Customer reviews

This business has 37 Google reviews. We show up to five of them below - read the full listing on Google before deciding.

Matthew Bedore

2 years ago I called them for a free assessment, they came and slid the window back on the track. 2 years later they contact us and demand $270.00 for services I didn't agree to or ask for. This is a shady buisiness that will rip you off!

Jonathan Pindur

Had shower installed, not overly impressed with the workmanship or installers. They wore work boots in the house, worked directly on my new hardwood floors without drop clothes. Shocking...there was a scratch directly where there were prepping the sharp metal trim. When he came to measure no advise was offered about the door height, so after installation an extra stop was required to prevent ceiling damage and the door opens only one way now. The caulking wasn't properly done or even inspected before they left so they had to be called back, then did a poor job removing all the caulking before resealing it. Looks sealed but is much messier than my previous shower. Even the screws for the hinges weren't installed flush. I was really worried they would break my tiles from hearing them talk about using a dull tile drill bit. I regret not spending the $100 more to go with the other quote.

Matt Sinasac

Oomen's replaced a thermal pane in one of our windows for us which had lost its seal and always had condensation inside of it. They came within two days for a quote, and within two weeks they were back for the installation. Their price was quite reasonable, and their staff were all highly professional, polite, and knowledgeable. Overall we were quite happy with their work and would use them again.

Melissa Forman

I used Ooman’s glass To fix an old French door, from my cottage. It had two broken, small windows and broken wood trim. It is a custom door, so it was easier to fix than replace. I called ahead and they accommodated my timeframe. Extremely friendly service. The door was fixed within an hour and the price was very reasonable. I’m really impressed!

Leslie Stewart

I cannot thank them enough for the new window, new glass in others, new screens for a couple. They didn't push me to replace windows that didn't need replacing. The showed me alternatives and I was able to make informed decisions. I will be using them again and highly recommend them. The before photo has the grids and after is the lovely new glass.

Read all reviews on Google

Before you hire a window and door installer in Ontario

No provincial licence is required. Installation quality is governed by manufacturer specification and the Ontario Building Code rather than by a trade certificate.

General liability insurance and WSIB clearance

Standard checks. Window installation involves ladder work and heavy glass.

Manufacturer-trained installer status

Matters more than usual here, because most window warranties are voided by installation that departs from the manufacturer specification.

Building permit for new or enlarged openings

Replacing a window in an existing opening generally does not need one. Cutting a new opening, or enlarging one for a basement egress window, generally does.

Verify with: Your municipal building department confirms what your specific job requires.

ENERGY STAR certification for the product

Relevant if you intend to claim any efficiency rebate, which typically requires certified products and documentation.

Questions worth asking

  • Is this a retrofit or a full-frame installation? What would the other one cost?
  • How is the gap between the window and the rough opening insulated and air-sealed?
  • Is exterior capping included, and in what colour and material?
  • Is the warranty on the glass seal, the frame, and the labour - and are they different lengths?
  • Is the warranty transferable if I sell the house?
Read the full window & door installers hiring guide