Customer reviews
This business has 555 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
Wendy Tamminen
From the moment Justin walked in our door I knew we were in good hands. We needed same day service to fix a completely clogged kitchen drain and he arrived not long after we called. He was professional and knowledgeable, as well as friendly and efficient. He explained the estimate very clearly, took care of the problem, and left our kitchen cleaner than when he arrived. 5/5 would recommend Premier Plumbing, and particularly Justin.
Michael De Luca
We had an emergency due to a clogged kitchen drain from several years worth of debris build up from a garbage disposal, and Sulaiman was prompt and took great care with the work environment and repairs. He came in, diagnosed the issue, explained it very clearly, resolved it quickly, and cleaned everything up before leaving. He was very helpful and straightforward about the process and DIY tips for maintenance.
Peter C
I really appreciated Nick’s knowledge, professionalism and honesty in his service call to my home. Nick patiently stepped me through the condition of my home’s drainage system using a camera scope, and we came up with a reasonable plan going forward. This service was also done at a very reasonable cost! I plan to continue using Premier Plumbing’s services in the future as a result.
Jim McCaffrey
I recently had my water tank replaced and overall I’m very happy with the service. When the team first arrived they brought the wrong tank by mistake. However, they handled the situation professionally and took care of the issue right away without any hassle. They quickly arranged for the correct tank, kept me informed throughout the process and made sure everything was installed properly. The technicians were courteous, efficient, and respectful of my home. It’s clear they care about customer satisfaction and stand behind their work. I truly appreciate how promptly they resolved the mixup and I wouldn’t hesitate to recommend this company for their honesty and commitment to making things right. Thanks for a job well done. Cheers.
Tomi Laditi
We recently had the pleasure of working with Premier Plumbing on a smart toilet installation at a high-rise residence in downtown Toronto, and the entire process was excellent. Alex, the technician, was professional, efficient, and very respectful of the client’s space. Communication was smooth, scheduling was flexible, and everything was completed on time, even within a tight travel window for the homeowner. Highly recommend Alan and the Premier Plumbing team for anyone looking for reliable, professional service!
Before you hire a plumber in Ontario
Yes. Plumber (306A) is a compulsory trade in Ontario - working without certification is illegal, not just inadvisable.
Certificate of Qualification, 306A Plumber
The individual doing the work must hold this, or be a registered apprentice working under someone who does. Ask for the certificate number and the name it is issued to. It belongs to a person, not a company.
Verify with: Skilled Trades Ontario maintains the public register of certified tradespeople.
Check Premier Plumbing on the official registerGeneral liability insurance
Two million dollars is the common floor for residential work. Water damage escalates fast, and a burst supply line during a renovation can exceed a small policy in an afternoon.
WSIB clearance
If a worker is injured on your property and the contractor has no coverage, you can be drawn into the claim. A clearance certificate is free for the contractor to pull and takes minutes.
Verify with: WSIB issues clearance certificates directly to the contractor on request.
Check Premier Plumbing on the official registerTSSA gas technician certificate (only if gas is involved)
G1, G2 or G3 depending on scope. Required for anything connecting to a natural gas or propane line.
Verify with: The Technical Standards and Safety Authority regulates fuel safety in Ontario.
Check Premier Plumbing on the official registerQuestions worth asking
- Is the person doing the work certified in 306A, or an apprentice being supervised? Both are fine. You just want to know.
- Is this quote flat rate or time and materials? If hourly, what is the estimated range and what happens if it runs over?
- Does the job touch a gas line, and if so who holds the TSSA certificate?
- Does this need a municipal plumbing permit, and are you pulling it?
- What is the warranty on labour, separately from the manufacturer warranty on parts?
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