Contract Rating

Riverbend Windows & Doors Inc.

Window & Door InstallerLondon, ON

4.9128 Google reviews
Hours published

Customer reviews

This business has 128 Google reviews. We show up to five of them below - read the full listing on Google before deciding.

Maram Khouri

We had a great experience with Riverbend Windows & Doors for our windows and doors installation. From the very beginning, choosing the products and placing the order, to the final installation - the whole process was a breeze. They were helpful, honest, and thorough throughout the process. The crew arrived exactly on time, were very respectful, and kept everything clean and organized throughout the work. It was clear they truly take pride in their craft. The attention to detail and care they put into the installation really showed. We’re very happy with the results and would definitely recommend them.

Rachelle Cardinal

We recently had our front door, back door a large floor to ceiling window and a large 4 panel patio door installed. Everything from our initial consult meeting to the final installation went smoothly. We loved Richard's craftsmanship and work ethic. His crew was solid too. I would definitely recommend using this company. Fair price and excellent service.

Kristin Barnier

Front Door-Patio Door-16 windows Nothing but excellent service and quality from start to finish. From the first day that we had Shawn out to quote our project, our questions were answered quickly. We were never pressured into anything. The quote was very reasonable for high quality products. Tricia, the service manager was exceptional. She tolerated my copious questions and multiple changes and indecision and always with a smile. She showed me around their showroom and explained all the different window types and options, helping me make informed choices. Finally, when the windows and doors came in, the team that came to install them was amazing. Richard, “team leader and master installer” made sure everything was done correctly. They always arrived when they said they would and were extremely clean and always pleasant. I truly have nothing negative to say. We are very pleased with our new windows and doors.

K M

We recently had our windows and doors installed, and I honestly cannot say enough good things about this entire experience. From start to finish, the team was absolutely outstanding. A huge thank you to the entire staff at Riverbend including Shawn, Richard, Jeff, Jacob, Aiden, and JP for their incredible workmanship, professionalism, and attention to detail. They were respectful, efficient, and clearly took great pride in their work. Our home was treated with the utmost care every step of the way. And a very special shoutout to Tricia, who truly went above and beyond. She helped me through every step of the process, answered all of my questions, and made everything so easy and stress-free. Her support, communication, and genuine care made all the difference. The pricing was very competitive, the quality of work was excellent, and the level of care and concern for our home exceeded our expectations. This company is made up of amazing people who truly care about their customers. I would highly recommend them to anyone considering new windows and doors. You won’t be disappointed!

Mari Burgess

We are thrilled with our new door and window purchased and installed by Riverbend. The finishing and quality of the install is perfect. The communication and service was prompt and the price was very competitive. Shawn, Tricia, Matt & JP were all very helpful and friendly. Would highly recommend!

Read all reviews on Google

Before you hire a window and door installer in Ontario

No provincial licence is required. Installation quality is governed by manufacturer specification and the Ontario Building Code rather than by a trade certificate.

General liability insurance and WSIB clearance

Standard checks. Window installation involves ladder work and heavy glass.

Manufacturer-trained installer status

Matters more than usual here, because most window warranties are voided by installation that departs from the manufacturer specification.

Building permit for new or enlarged openings

Replacing a window in an existing opening generally does not need one. Cutting a new opening, or enlarging one for a basement egress window, generally does.

Verify with: Your municipal building department confirms what your specific job requires.

ENERGY STAR certification for the product

Relevant if you intend to claim any efficiency rebate, which typically requires certified products and documentation.

Questions worth asking

  • Is this a retrofit or a full-frame installation? What would the other one cost?
  • How is the gap between the window and the rough opening insulated and air-sealed?
  • Is exterior capping included, and in what colour and material?
  • Is the warranty on the glass seal, the frame, and the labour - and are they different lengths?
  • Is the warranty transferable if I sell the house?
Read the full window & door installers hiring guide