Customer reviews
This business has 2 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
Courtney Porter
Terrible customer service. End of story. Told me to get someone else to do it if I was going to have multiple quotes done when I was pricing out and looking at time frames.
Rose Fer
THE WORSE SERVICE EVER! They didn't even do any work and have sent me a bill I have disputed for the last 6months and now to a collections office. I asked for a quote and explanation of what needed to be done to fix my problem and he was incapable of the repair(visited my home when tenants were present so he did not contact me with what should or had been done-which was nothing!). He avoided me for a week after this "quote" and after several unreturned phone calls, I resorted to another facility for the repair and was extremely happy. I spoke with Steve himself who was the one who went to my home and he was unreasonable and could not tell me how to repair my home yet he claimed he did, DO NOT DEAL WITH THIS COMPANY. RUDE, UNPROFESSIONAL and FRAUDS. $350 for NOTHING is insane!!!!!! • • •
Before you hire an electrician in Ontario
Yes, twice over. The person needs a 309A Certificate of Qualification; the business needs an ECRA/ESA Electrical Contractor Licence.
ECRA/ESA Electrical Contractor Licence
A seven-digit number that must appear on advertising, vehicles, quotes and invoices. If you cannot find it on the quote, ask - a licensed contractor is required to provide it.
Verify with: The Electrical Safety Authority publishes a contractor lookup at esasafe.com.
Check Steve's Electric on the official registerCertificate of Qualification, 309A Electrician
Held by the individual. A licensed contractor employs certified electricians and apprentices; the apprentices work under supervision.
Verify with: Skilled Trades Ontario maintains the public register.
Check Steve's Electric on the official registerESA notification (the permit) for the specific job
Most work beyond replacing a light fixture requires the contractor to file a notification with ESA and have the work inspected. You should receive a Certificate of Acceptance when it passes. Keep it. You will want it when you sell.
Verify with: ESA confirms whether a notification was filed for your address.
Check Steve's Electric on the official registerGeneral liability insurance and WSIB clearance
Two million in liability is standard. Electrical fires are the reason this is not a box-ticking exercise.
Questions worth asking
- What is your ECRA/ESA licence number? (Then look it up before you sign anything.)
- Will you file the ESA notification, and is the fee included in this price?
- Will I receive the Certificate of Acceptance when the work passes inspection?
- Is my panel at capacity? If this job needs a service upgrade, I want to know now rather than halfway through.
- Who is physically doing the work - a certified electrician or an apprentice under supervision?
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