Customer reviews
This business has 59 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
Janice Hurlbut
I would give Superior HAVAC a 4.5 because the service was very good. Our furnace broke on one of the coldest days in the winter and they sent a technician as soon as they were able in the morning after a call to them at 8pm the previous evening. Nick the technician from Superior HVAC was courteous, efficient, professional and provided a clear explanation about what he thought the problems could be and possible solutions. The furnace was about 20 years old so we opted to get a new furnace. Nick spoke to his supervisor to arrange for a new furnace to be installed ASAP on the same day. The furnace was installed during a snow storm but the installers were also very professional and did an excellent job. Fortunately we had heat that evening before another freezing day and another big snow storm.
David Yeaman
They responded quickly to the call and offered several options to fix the issue. Then replaced my furnace in record time. It was located in a very difficult spot and they did the job well without having to cut into drywall. I recommend them any day.
Kurtis Elton
Our furnace started leaking on one of the coldest days of the year. I reached out to Superior late one night, and they scheduled Tyler to come the next day. Tyler was on time and diagnosed our problem quickly. We unfortunately needed a new furnace, but Tyler was able to schedule the replacement to occur the same day! Mobin and his colleague arrived on a Friday night and did an excellent, efficient and thorough job. Everyone I interacted with at Superior was courteous. I sure didn't want to drop money on a new furnace, but given that it was our best course of action, I'm glad I worked with Superior to get it all done quickly and safely. Highly recommended!
Alice Smith
We had a wonderful experience with Superior HVAC. The office staff were wonderful to deal with, the technicians who came into our home to do the work were great. Everyone was not only friendly, but also very efficient. The work was done quickly and perfect. No issues of any kind. I will definitely use them again when needed and recommend them to anyone. In case you are wondering, they put in a new furnace and fixed a leak. Two thumbs up, definitely 5 stars.
nishchal sarin
Had a great experience with them, they came on time and did an excellent job on shutoff valve replacement. Service was quick and reliable.
Before you hire an HVAC contractor in Ontario
Yes for the parts that matter. Gas work requires TSSA certification, and refrigerant work requires a 313A or 313D certificate plus environmental handling certification.
TSSA Gas Technician certificate (G1, G2 or G3)
Legally required for anyone connecting, servicing or venting gas-fired equipment. G2 covers most residential work; G3 is an entry level that must work under supervision.
Verify with: The Technical Standards and Safety Authority regulates fuel safety in Ontario.
Check Superior HVAC Service, Heating & Air Conditioning on the official registerCertificate of Qualification, 313A or 313D
313A is the full Refrigeration and Air Conditioning Systems Mechanic; 313D is the residential air conditioning equivalent. Both are compulsory trades.
Verify with: Skilled Trades Ontario maintains the public register.
Check Superior HVAC Service, Heating & Air Conditioning on the official registerODP / refrigerant handling certification
Required to legally purchase and handle refrigerant. Relevant to any AC or heat pump work.
Manufacturer certification for the equipment being installed
Not a legal requirement, but many manufacturer warranties are only valid when installed by a certified dealer. Ask before assuming you have a ten-year warranty.
Questions worth asking
- Will you perform a heat loss and heat gain calculation, and can I see it?
- Who on the crew holds the TSSA gas certificate, and at what level?
- Is the equipment warranty conditional on registration or on installer certification?
- What exactly is covered by your labour warranty, and for how long?
- Does this quote include removal and disposal of the old equipment?
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