Customer reviews
This business has 182 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
Kate Morgan
Excellent service. Knowledgeable and friendly staff helped us find what we needed. The rugs are sturdy and of excellent quality. The pricing was very affordable as well. This was our second purchase there and it's now our go too store. We highly recommend End Od The Roll for all flooring needs.
Tracie Tattrie
You know when someone goes overboard to help you out, and you appreciate it so much that it goes beyond words. Well, that is what Dallas did for my situation. I went in with a grandiose plan, and he knew better than I (thank goodness). He knew how to fix the carpet and didn't stop until he made it look like nothing ever happened to it! What I thought was going to be a long, expensive process turned out to be expertise and kindness. End of the roll will always be at the top of my list, and they are also the ones I recommend to others.
Janise McGaw
Shout out to James and Dave for their stellar work refinishing 100 year old hardwood flooring and trim work (and removing several layers of flooring)! Professional and friendly and very enthusiastic about the job and their motivation to perfect it. Thank you!
Carol Babcock
All of the staff were friendly and welcoming without being overbearing or pushy. Karsten was amazing and patient and showed us many vinyl samples for our kitchen and helped us narrow it down and picked one we loved. We ordered it, it came in quickly, karsten carried it to the truck for us (by himself, in the rain) with a smile on his face and a kind wave. Everyone LOVES our new kitchen floor!
Chrisanna Beck
We put new carpet in our bedrooms hallways and stairs. At the store the staff was very helpful with making our selection. It was special ordered and arrived as per the sample. Pricing was very competitive.Installation is excellent. The 2 installers were courtesy, showed up on time, carefully moved my furniture and replaced it in the room when the new carpet was in place.They cleaned up each day and disposed of all debris. The installation is exceptionally good and we are so pleased with the new look of our home. I would highly recommend Dallas and his team at End of the Roll.🤨🤨🤨🤨🤨
Before you hire a flooring installer in Ontario
No provincial licence required. Manufacturer installation requirements are the real standard, because they govern your warranty.
General liability insurance and WSIB clearance
Standard checks.
Manufacturer installation compliance
Most flooring warranties specify subfloor flatness, moisture content and acclimation. Departing from them voids coverage, and the manufacturer will ask for evidence if you claim.
Moisture testing for concrete subfloors
Basements and slab-on-grade need a moisture test before wood or glue-down vinyl goes on. Skipping it is the most common cause of catastrophic basement floor failure.
Asbestos assessment for pre-1990 flooring
Old vinyl tile and its adhesive can contain asbestos. It must not be sanded or dry-scraped without assessment.
Questions worth asking
- Is subfloor preparation included, and what happens if the floor turns out to be uneven?
- Is removal and disposal of the existing flooring in this price?
- How long will the material acclimate on site before installation?
- For basements or concrete: will you moisture-test the slab first?
- Are transitions, baseboard, quarter round and stair nosing included?
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