Customer reviews
This business has 408 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
Jean MacFarland
Excellent service! Scott was right on time. He worked efficiently, patiently answered my questions and was lovely to deal with.
HEATHER MORGAN
I have been a customer of Home Aire for a few years and had a furnace installed January 2026. Wyatt that explained all the technicalities and my options in simple terms was extremely helpful. The installation team was incredible they had to return second day and made sure at no time was I without heat. They went way beyond my expectations thanks to you all. I trust these people implicitly. Heather Morgan
Ratnaveer Khobragade
Hidden fees and misleading booking process – Beware! I am extremely disappointed with Home Aire Care. I specifically called to book a gas range hookup, but they failed to mention that the technician would not actually do the work during the appointment. instead, I was charged $169 just for a "diagnostic," which consisted of nothing more than looking at the connection and reading the manual. After paying $169 for nothing, they gave me a cost estimate of $599 for the actual hookup. Nowhere was it mentioned that this simple job would end up costing nearly $768 total. The job is straightforward and should not cost anywhere near that amount. It felt like a scam to get the diagnostic fee out of me. I refused the $599 service, but I’m still out $169. Be very careful and ask specific questions about what you are paying for before booking.
Stacey Trayling
The whole team (call center, dispatch and technician) were wonderful at accommodating my availability to have the inspections (required for the sale of my house) done. The technician was fast, efficient and friendly. Thank you all so much!
Brent Gallupe
Scott P was very knowledgeable and experienced. He explained things in clear language that was easy to understand. We would highly recommend him to anyone who needs furnace servicing. 5 out of 5 Stars. Brent G.
Before you hire an HVAC contractor in Ontario
Yes for the parts that matter. Gas work requires TSSA certification, and refrigerant work requires a 313A or 313D certificate plus environmental handling certification.
TSSA Gas Technician certificate (G1, G2 or G3)
Legally required for anyone connecting, servicing or venting gas-fired equipment. G2 covers most residential work; G3 is an entry level that must work under supervision.
Verify with: The Technical Standards and Safety Authority regulates fuel safety in Ontario.
Check Home Aire Care Heating and Cooling on the official registerCertificate of Qualification, 313A or 313D
313A is the full Refrigeration and Air Conditioning Systems Mechanic; 313D is the residential air conditioning equivalent. Both are compulsory trades.
Verify with: Skilled Trades Ontario maintains the public register.
Check Home Aire Care Heating and Cooling on the official registerODP / refrigerant handling certification
Required to legally purchase and handle refrigerant. Relevant to any AC or heat pump work.
Manufacturer certification for the equipment being installed
Not a legal requirement, but many manufacturer warranties are only valid when installed by a certified dealer. Ask before assuming you have a ten-year warranty.
Questions worth asking
- Will you perform a heat loss and heat gain calculation, and can I see it?
- Who on the crew holds the TSSA gas certificate, and at what level?
- Is the equipment warranty conditional on registration or on installer certification?
- What exactly is covered by your labour warranty, and for how long?
- Does this quote include removal and disposal of the old equipment?
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