Customer reviews
This business has 8 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
Liliana Monea
Poor installation of new floor, poor refinishing of existing floor. I will let the pictures talk. The poorly installed floor had to be removed entirely. End of the roll helped me clean up Keltic’s mess.
Rob Popazzi
This family run business knows how to treat people right! We needed a small ramp for wheelchair access to a bathroom and within a couple of days they had it modelled, built and installed. Highly recommend them!
Eliot Stephens
Mike and his crew were awesome. No messing around: they just got stuck into it, with almost no notice. And good advice. The result - beautiful floors. Thank you.
Barbara Allan
I recently had my living room, kitchen and hallway wood floors refinsihed by Keltic Floor services. I couldn't be happier. Keltic is a longtime family owned Kingston business and owner Mike and his crew did an amazing job. Their attention to detail and pride of workmanship was so evident. Mike was very helpful in answering all of my questions. I would not hesitate to recommend this company!
Patricia Burnett
The owner of Keltic Flooring had just suffered a major illness and was not able to oversee the floors being done. I felt there was too many inexperienced workers. Three months in and my floors are already scratched. Our baseboards are a mess as well as the table legs holding up the kitchen countertop. I think in future I would replace our hardwood floors instead of having them refinished. I have to say I am very disappointed with how they turned out. We have been doing major renovations here at our home and the floors are the biggest disappointment to me.
Before you hire a flooring installer in Ontario
No provincial licence required. Manufacturer installation requirements are the real standard, because they govern your warranty.
General liability insurance and WSIB clearance
Standard checks.
Manufacturer installation compliance
Most flooring warranties specify subfloor flatness, moisture content and acclimation. Departing from them voids coverage, and the manufacturer will ask for evidence if you claim.
Moisture testing for concrete subfloors
Basements and slab-on-grade need a moisture test before wood or glue-down vinyl goes on. Skipping it is the most common cause of catastrophic basement floor failure.
Asbestos assessment for pre-1990 flooring
Old vinyl tile and its adhesive can contain asbestos. It must not be sanded or dry-scraped without assessment.
Questions worth asking
- Is subfloor preparation included, and what happens if the floor turns out to be uneven?
- Is removal and disposal of the existing flooring in this price?
- How long will the material acclimate on site before installation?
- For basements or concrete: will you moisture-test the slab first?
- Are transitions, baseboard, quarter round and stair nosing included?
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