Customer reviews
This business has 69 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
Navid Yazdani
Five star- Thank you so much for coming to our rescue in such short notice. We had flooring for 2 units done and it is absolutely perfect. professionals from start to finish. Excellent customer service, installation and quality. Always appreciate you.
Katarina Bago
LUX flooring really puts the lux in luxury! Obaid and his team turned our dreams into reality making this 50 year old home feel brand new. His team worked tirelessly and kept us informed on everything that was going on. Their work is seemless and made our space feel more brighter and open. Highly recommend LUX flooring for all your needs from beginning to end they were an amazing company to have do our flooring. Great price, service and outcome. Would highly recommend.
Nancy Adams
Thank you so much for the excellent service we received from Luxe Flooring. We had great service from the start when we walked in, Obi, was there to great us, we told him what we're looking for, he told us where we could find the engineered hardwood floor samples, which was a large selection. He was very helpful and gave us the time we needed to make our selection. We then changed our mind for the lower level, and decided to go with carpet, again, he showed us the different carpets. When it came to installation, we had Rafih do the majority of the work, all the engineered hardwood floors were installed by him, he did the staircases and we also had him change the wood ballusters to iron ones. Rafih takes great pride in his work and it shows. He really cares about the job being very well done. He communicated with me throughout the process, very open communication. Obi was also very flexible with us to schedule the installation times. We needed time for our pool table to be moved in order for the carpet to be installed, so he worked around that. The carpet installation also went very well. All the workers are very polite, and they clean up as they go. This was a major update for our home and we are both very pleased with all the work that's been done. Excellent work and service! I will highly recommend Luxe Flooring. Thank you for everything! Nancy
Cody Petrosino
I am thrilled with the customer service and attention to detail when working with Luxe as they offered exceptional hardwood flooring installation. From the initial consultation with Obi to the final install with Nico, every aspect of their service exceeded my expectations. Nico is an amazing installer who showcased unparalleled craftsmanship, meticulously laying each plank with precision and attention to detail. The finished product is a testament to his expertise, creating a seamless transition from space to space. What truly sets Luxe apart is their commitment to customer satisfaction. The team was transparent and communicative throughout the process, addressing any concerns promptly and ensuring a stress-free experience. Their professionalism instilled confidence, and the project was completed within the agreed-upon timeframe, showcasing their efficiency and reliability. If you're in search of a hardwood flooring installation service that combines top-notch craftsmanship with exceptional customer service, look no further than Luxe. They have set a new standard of excellence in the industry, come highly recommended from several of my friends and I wholeheartedly recommend them for anyone seeking a flawless floors.
A A
Large Selection of flooring and tiles at great prices. The owner is amazing! He was able to order in a specific tile for me. I love how my tiles turned out, was able to get a better price than other tile suppliers.
Before you hire a flooring installer in Ontario
No provincial licence required. Manufacturer installation requirements are the real standard, because they govern your warranty.
General liability insurance and WSIB clearance
Standard checks.
Manufacturer installation compliance
Most flooring warranties specify subfloor flatness, moisture content and acclimation. Departing from them voids coverage, and the manufacturer will ask for evidence if you claim.
Moisture testing for concrete subfloors
Basements and slab-on-grade need a moisture test before wood or glue-down vinyl goes on. Skipping it is the most common cause of catastrophic basement floor failure.
Asbestos assessment for pre-1990 flooring
Old vinyl tile and its adhesive can contain asbestos. It must not be sanded or dry-scraped without assessment.
Questions worth asking
- Is subfloor preparation included, and what happens if the floor turns out to be uneven?
- Is removal and disposal of the existing flooring in this price?
- How long will the material acclimate on site before installation?
- For basements or concrete: will you moisture-test the slab first?
- Are transitions, baseboard, quarter round and stair nosing included?
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