Customer reviews
This business has 140 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
gabriella vas
Miguel is absolutly reliable , helpful and flexible. His crew did an excellent job with the flooring. They completed their work always in time. I will reccomend the carpet store 100 percent to everyone who need flooring done.
Alexandra E
We had a great experience with Miguel and his team. From the beginning to the end our installation, Miguel was responsive, helpful and professional. The installation went efficiently, and looks great. Thank you for making this so easy!
Dwayne Murray
We had a great experience with Mateo who listened to what we wanted and worked with us to find us a great carpet for our stairs. Lots of choices and competitive pricing. Install went smoothly and Mateo followed up to see if we were happy with the product and installation. We will work with them in the future
P Lynch
We had an excellent experience with The Carpet Store. Miguel and the rest of the staff were very helpful from the first phone call to after the installation was complete. The installer was careful and did a great job. He also left the room very clean when he was finished. We are very pleased with the new flooring and would not hesitate to return for new projects. I highly recommend The Carpet Store!
Mark yeahright
My wife and I were looking for some vinyl flooring for our kitchen. We were told about The Carpet Store in Guelph, and we decided to check them out (we'd never heard of them before). They have a great selection of flooring options and competitive pricing. By far, however, the service and friendliness of the staff is what sets them apart. I especially wish to say that Miguel is fantastic, from helping with selection all the way through payment and product pick up. Very professional and friendly. I highly recommend checking this business out for your flooring needs.
Before you hire a flooring installer in Ontario
No provincial licence required. Manufacturer installation requirements are the real standard, because they govern your warranty.
General liability insurance and WSIB clearance
Standard checks.
Manufacturer installation compliance
Most flooring warranties specify subfloor flatness, moisture content and acclimation. Departing from them voids coverage, and the manufacturer will ask for evidence if you claim.
Moisture testing for concrete subfloors
Basements and slab-on-grade need a moisture test before wood or glue-down vinyl goes on. Skipping it is the most common cause of catastrophic basement floor failure.
Asbestos assessment for pre-1990 flooring
Old vinyl tile and its adhesive can contain asbestos. It must not be sanded or dry-scraped without assessment.
Questions worth asking
- Is subfloor preparation included, and what happens if the floor turns out to be uneven?
- Is removal and disposal of the existing flooring in this price?
- How long will the material acclimate on site before installation?
- For basements or concrete: will you moisture-test the slab first?
- Are transitions, baseboard, quarter round and stair nosing included?
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