Customer reviews
This business has 14 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
Hayden Deacon
I was lucky to get ahold of Jaison earlier this year as I was working on a DIY engineered hardwood flooring install on the upper level of my house. My subfloor had more peaks and valleys than the Himalayas and after a week of trying to level them out I was ready to give up and move. Luckily, Jaison was nice enough to fit me into his schedule and found time to stop by for a day and help get my subfloor in awesome shape before I proceeded with installing the flooring. He was accommodating in his schedule, responsive to texts/calls, and had a reasonable price for excellent work. The floor has been fully installed for about 7 months now and there isn't a single noticeable high or low point in the floor, and the locking mechanisms have held up perfectly. I will definitely be using Jaison's services for future flooring jobs.
Natasha Larkin
I would recommend North Point Flooring to anyone. Jaison re-did the floors on our lower level in engineered hardwood, and a tiled entrance area. He was responsive to our request for a quote and provided us with a quote quickly. He was professional, listened to our concerns and worked with us to make a plan. He was the best price out of three quotes, was the quickest to do the install, and the most receptive to what we were looking for. There was great communication throughout the process. The end product had incredible attention to detail, he ensured every aspect of the install was flawless, including the trim pieces. Very happy with our floors now, and the entire process. Thank you Jaison!
marnie williams
We had our hardwood floor supplied and installed by Jaison and his team and we couldn't be happier. Jaison helped us find the best product at the best price. The install was smooth and Jaison was so great at rolling with our install date as a moving target due to other delays on our end. I highly recommend going to him to find the best product and best installation. We will definitely use them again!
Kathryn Nemcsok
I’m posting on behalf of a client who does not have a google account! “NORTH POINT FLOORING, KINGSTON It doesn’t matter if it is a new build or if the building has seen better days. ‘North Point Flooring’ in Kingston is the specialty store that you can trust to do the job right. From choosing the flooring, whether it be ceramic tiling, hardwood or laminate flooring, to professional installation, the folks at North Point Flooring will help you make all of the right choices. Jaison Girard and his staff helped us choose the flooring that suited our lifestyle and the decor and age of the house. The installation was efficient and the disruption in our daily lifestyle was minimal. The transformation in the rooms that we had the laminate flooring laid, our front entrance way, a walk-in ‘vestibule’ closet, and our living room, is unbelievable. That was 6 months ago and I still sigh with satisfaction every time I walk in the front door and see that beautiful floor. The installation was completed in a professional manner and the flooring that we chose with the help of the staff, is beautiful and durable! The workman ship is superb. The floor is almost a year old and still looks like it did the day it was installed. It even survived the the snowy winter of Ontario and the countless snow boots that came through the front door into the vestibule. There are no marks on it where snow came in on our boots! It is very easy to care for and with the cork underlay it is warm and cozy in the winter. I 100% recommend Jaison and the staff at North Point Flooring!
Adrenaline outdoors
This company is beyond professional, they offer nothing but amazing service a great quality products. Ive got the solid core 5 GI floors and i couldn’t be any happier ! I 100% recommend this company if you want things done right with the right price attached to it ! Thank you so much NorthPoint!
Before you hire a flooring installer in Ontario
No provincial licence required. Manufacturer installation requirements are the real standard, because they govern your warranty.
General liability insurance and WSIB clearance
Standard checks.
Manufacturer installation compliance
Most flooring warranties specify subfloor flatness, moisture content and acclimation. Departing from them voids coverage, and the manufacturer will ask for evidence if you claim.
Moisture testing for concrete subfloors
Basements and slab-on-grade need a moisture test before wood or glue-down vinyl goes on. Skipping it is the most common cause of catastrophic basement floor failure.
Asbestos assessment for pre-1990 flooring
Old vinyl tile and its adhesive can contain asbestos. It must not be sanded or dry-scraped without assessment.
Questions worth asking
- Is subfloor preparation included, and what happens if the floor turns out to be uneven?
- Is removal and disposal of the existing flooring in this price?
- How long will the material acclimate on site before installation?
- For basements or concrete: will you moisture-test the slab first?
- Are transitions, baseboard, quarter round and stair nosing included?
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