Contract Rating

Sure-Fire Heating & Air Conditioning

HVAC ContractorKingston, ON

4.610 Google reviews
Hours published

Customer reviews

This business has 10 Google reviews. We show up to five of them below - read the full listing on Google before deciding.

Tony Boomhour

My furnace quit on us in our coldest days so far and the service the Sure-Fire provided was second to none. Their service tech was extremely knowledgeable and very easy to communicate it with. Thank you for getting us back to normal so quickly.

Bobby Ogilvie

Tim and Steve went above and beyond for us when our furnace had issues on Boxing Day. Best customer service I’ve ever experienced. Can’t get better service than Sure Fire.

Robert Hunter

We have had Sure-Fire previously for maintenance and repair to our previous furnace. We have had other company's provide maintenance as well. However, we did not find them as knowledgeable OR courteous as Sure-Fire. So, when we needed a new furnace and air conditioner. Steve and Tim were our choice for the installation. We are extremely impressed with Steve and Tim's knowledge of the product and its installation. There was a small hiccup with the furnace which required a part. Steve was out the same day I called to trouble shoot the issue. He returned two days later and installed the part. We are very happy with the furnace. We would recommend Sure-Fire to anyone.

Christine “Chris” Levin

Have hired Sure Fire several times over the past couple years for repairs and preventative maintenance on my furnace, Renai tankless water heater and heat pump/air conditioner. Steve is always professional and friendly as well as available to meet my busy work schedule. He was able to offer good prices and great service. I highly recomend tiis company.

G

awesome guys, fast, courteous ,professional. easy to deal with, great service, great prices. They replaced my furnace, great job.

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Before you hire an HVAC contractor in Ontario

Yes for the parts that matter. Gas work requires TSSA certification, and refrigerant work requires a 313A or 313D certificate plus environmental handling certification.

TSSA Gas Technician certificate (G1, G2 or G3)

Legally required for anyone connecting, servicing or venting gas-fired equipment. G2 covers most residential work; G3 is an entry level that must work under supervision.

Verify with: The Technical Standards and Safety Authority regulates fuel safety in Ontario.

Check Sure-Fire Heating & Air Conditioning on the official register

Certificate of Qualification, 313A or 313D

313A is the full Refrigeration and Air Conditioning Systems Mechanic; 313D is the residential air conditioning equivalent. Both are compulsory trades.

Verify with: Skilled Trades Ontario maintains the public register.

Check Sure-Fire Heating & Air Conditioning on the official register

ODP / refrigerant handling certification

Required to legally purchase and handle refrigerant. Relevant to any AC or heat pump work.

Manufacturer certification for the equipment being installed

Not a legal requirement, but many manufacturer warranties are only valid when installed by a certified dealer. Ask before assuming you have a ten-year warranty.

Questions worth asking

  • Will you perform a heat loss and heat gain calculation, and can I see it?
  • Who on the crew holds the TSSA gas certificate, and at what level?
  • Is the equipment warranty conditional on registration or on installer certification?
  • What exactly is covered by your labour warranty, and for how long?
  • Does this quote include removal and disposal of the old equipment?
Read the full hvac contractors hiring guide