Contract Rating

Westboro Flooring & Decor

Flooring InstallerKingston, ON

4.728 Google reviews
Hours published

Customer reviews

This business has 28 Google reviews. We show up to five of them below - read the full listing on Google before deciding.

Martha Lenarcic

We are so pleased with how our fireplace tile turned out! We had a wonderful experience with Christine. She was knowledgeable and friendly. After seeing pictures of our living room, she was able to suggest tiles that would complement the style of the room perfectly. The installer did a fantastic job finishing the job as planned. Would highly recommend.

Sue Mc

We were very pleased with the selection and service at Westboro Flooring Kingston. The staff are friendly and knowledgeable and really go to great lengths for you.

Rob Oatway

The staff at Westboro are great! They went out of their way to seek out some tile options for me (it was however discontinued), and called me back as planned/promised to give me the news. We have tile from this business within our home (built in 2017) and have had no problems (knock on wood) with it so far! Highly recommend!

Kelly O

Always an excellent experience at Westboro Flooring! As a designer I’m consistently sending my clients to this shop. The staff are knowledgeable, efficient and friendly. They also have a huge variety of tiles and various flooring at a reasonable price. Highly recommend!

Daryl Tremain

We have had an excellent experience with the former Grant's Tiles. They have a very large selection of tiles, with great variety. Tracie, who guided us through the process, is a perfect mix of letting us browse and hands-on advice and support. It seems there are some hiccups in the transition to becoming part of Westboro, which included our order being misconverted from sq.ft. into individual tiles. However, Tracie was exemplary in working with us to find a delivery solution for the balance of the order, so that our contractor could keep to his schedule. I was very impressed with the extra effort Tracie went to, and her calm demeanor. We love our tiles, and recommend the ex-Grant Tiles very highly.

Read all reviews on Google

Before you hire a flooring installer in Ontario

No provincial licence required. Manufacturer installation requirements are the real standard, because they govern your warranty.

General liability insurance and WSIB clearance

Standard checks.

Manufacturer installation compliance

Most flooring warranties specify subfloor flatness, moisture content and acclimation. Departing from them voids coverage, and the manufacturer will ask for evidence if you claim.

Moisture testing for concrete subfloors

Basements and slab-on-grade need a moisture test before wood or glue-down vinyl goes on. Skipping it is the most common cause of catastrophic basement floor failure.

Asbestos assessment for pre-1990 flooring

Old vinyl tile and its adhesive can contain asbestos. It must not be sanded or dry-scraped without assessment.

Questions worth asking

  • Is subfloor preparation included, and what happens if the floor turns out to be uneven?
  • Is removal and disposal of the existing flooring in this price?
  • How long will the material acclimate on site before installation?
  • For basements or concrete: will you moisture-test the slab first?
  • Are transitions, baseboard, quarter round and stair nosing included?
Read the full flooring installers hiring guide