John The Plumber

Alberto provided very good service developing his estimate. He was punctual, pleasant and helpful, arriving on time. He was presentable, professional, friendly and courteous. He answered all questions. I would have no hesitations to recommend Alberto to family and friends.

The plumber Ryan arrived on time and was courteous and knowledgeable. I had inconsistent hot water supply to various taps, and he accessed cold and hot water lines at hot water tank, and there was a small pile of crud on the filter of the hot water line. He cleaned the filter quickly and replaced it back again, and problem solved. An easy fix, and there was no charge, which was a very nice courtesy.

I dealt with John The Plumber yesterday for the first time, but it won't be the last. We had a laundry sink overflow and a simple clearing of the trap didn't help. The problem was a bit above my pay grade. I went to the John The Plumber website and I got good feeling after reading their info and customer testimonials. I used their online booking app, picked a preferred time and a few seconds later I had a confirmation email with an estimated time window for arrival. I was kind of shocked that they could have someone out to our place that very morning! Their plumber, Ashton, called well within the window and said he would be there within 40 minutes. A half hour later Ashton showed up. I explained the problem, he diagnosed the issue and then told me exactly how he would fix it and a price for that job. I gave him the go ahead and he did exactly what he said he would do. In the end, it was a bit less than quoted because of the first time customer discount. Ashton was very friendly, polite and respectful of our property. The drain clearing came with a 30 day warranty so all was good from my perspective. We are very satisfied customers. I wouldn't hesitate to refer John The Plumber for your plumbing needs.

I phoned on Oct. 9 and was thrilled to get an appointment for today (Oct. 10). Steve arrived before 8.30 and did truly excellent work. By 10.30 our leaking hot water faucet (40 years old, leak discovered 4 days ago) was gone, after Steve was assisted by two of his colleagues. Throughout his time here, Steve was cordial and clear about what he intended to do. For any future plumbing problem, I will call John the Plumber and ask for Steve. Please tell Steve how very pleased we were with everything he did.

Alberto was amazing! Very friendly and polite. I called regarding an exterior leaky faucet. He arrived early the next morning. He was knowledgeable and explained the issue and repair required as well as price- which was reasonable. The whole faucet needed to be replaced which also required accessing a tight space inside the basement ceiling. He fixed it quickly and no more leak! Highly recommend Alberto and John The Plumber!