Customer reviews
This business has 14 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
Elizabeth Cooper
Had persistent drainage issues that two other companies couldn't solve. These guys actually found the problem - roots in the line. Did proper hydro jetting and it's been perfect for six months now. Cost more than expected but finally fixed for good.
leahonna blackley
I’m a college student and have zero idea what I was doing, I think the guy who helped me was named Ryan but I could be wrong. He did an amazing job snaking my drain. He was very efficient, explained the issue, worked quickly, and made sure everything was flowing perfectly before he left. Super friendly and respectful too. I’d 100% recommend Ryan to anyone dealing with drain issues.
Terra Cobb
The bathtub was clogged in my student house and even after using draino and a bunch of other products would not unclog. Finally bit the bullet and decided to have someone come help. Ryan came out to take a look and unclogged our drain efficiently and hassle free. I would definitely recommend Super Drain, and will not hesitate to call for help again if needed in the future!
Amy Ciprovski
My sink has been clogged in my student house for the last week. I finally called Super Drain Kingston and they unclogged my kitchen sink in no time. Arrived same day and had everything running perfectly. Great service and made me wish I called earlier.
Paige Rabeau
Ryan from Superior Drain Kingston was amazing! They came out quickly and unclogged my sink in no time. Super friendly, honest, and professional. They explained everything and made sure it was all working perfectly before they left. I’d definitely call them again!
Before you hire a plumber in Ontario
Yes. Plumber (306A) is a compulsory trade in Ontario - working without certification is illegal, not just inadvisable.
Certificate of Qualification, 306A Plumber
The individual doing the work must hold this, or be a registered apprentice working under someone who does. Ask for the certificate number and the name it is issued to. It belongs to a person, not a company.
Verify with: Skilled Trades Ontario maintains the public register of certified tradespeople.
Check Super Drain Kingston on the official registerGeneral liability insurance
Two million dollars is the common floor for residential work. Water damage escalates fast, and a burst supply line during a renovation can exceed a small policy in an afternoon.
WSIB clearance
If a worker is injured on your property and the contractor has no coverage, you can be drawn into the claim. A clearance certificate is free for the contractor to pull and takes minutes.
Verify with: WSIB issues clearance certificates directly to the contractor on request.
Check Super Drain Kingston on the official registerTSSA gas technician certificate (only if gas is involved)
G1, G2 or G3 depending on scope. Required for anything connecting to a natural gas or propane line.
Verify with: The Technical Standards and Safety Authority regulates fuel safety in Ontario.
Check Super Drain Kingston on the official registerQuestions worth asking
- Is the person doing the work certified in 306A, or an apprentice being supervised? Both are fine. You just want to know.
- Is this quote flat rate or time and materials? If hourly, what is the estimated range and what happens if it runs over?
- Does the job touch a gas line, and if so who holds the TSSA certificate?
- Does this need a municipal plumbing permit, and are you pulling it?
- What is the warranty on labour, separately from the manufacturer warranty on parts?
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