Customer reviews
This business has 76 Google reviews. We show up to five of them below - read the full listing on Google before deciding.
Peachy Dreams
Ryan fixed a clogged drain for me and was amazing!! He was super fast and professional. Highly recommend!!
Morgan Sluytman
Ryan was wonderful, on time and very professional. He was super great when he came in to fix our sink and did it in a timely manner. We definitely recommend this company and Ryan!
Maddison Droppo
I recently had a leaky faucet that was driving my family crazy. Superior Plumbing and Heating came out the same day and were very professional and efficient! Thanks again!
Nicole
Superior plumbing and heating provided quick and professional service when replacing our old toilet. Area was clean and tidy after the install. Thanks again!
Hans Arahan
The new shower mixing valve has made a huge difference. The hot water is now consistent. Tech guy named Alex did not leave any mess. Highly recommend this service Superior Plumbing and Heating
Before you hire a plumber in Ontario
Yes. Plumber (306A) is a compulsory trade in Ontario - working without certification is illegal, not just inadvisable.
Certificate of Qualification, 306A Plumber
The individual doing the work must hold this, or be a registered apprentice working under someone who does. Ask for the certificate number and the name it is issued to. It belongs to a person, not a company.
Verify with: Skilled Trades Ontario maintains the public register of certified tradespeople.
Check Superior Plumbing & Heating of St. Thomas on the official registerGeneral liability insurance
Two million dollars is the common floor for residential work. Water damage escalates fast, and a burst supply line during a renovation can exceed a small policy in an afternoon.
WSIB clearance
If a worker is injured on your property and the contractor has no coverage, you can be drawn into the claim. A clearance certificate is free for the contractor to pull and takes minutes.
Verify with: WSIB issues clearance certificates directly to the contractor on request.
Check Superior Plumbing & Heating of St. Thomas on the official registerTSSA gas technician certificate (only if gas is involved)
G1, G2 or G3 depending on scope. Required for anything connecting to a natural gas or propane line.
Verify with: The Technical Standards and Safety Authority regulates fuel safety in Ontario.
Check Superior Plumbing & Heating of St. Thomas on the official registerQuestions worth asking
- Is the person doing the work certified in 306A, or an apprentice being supervised? Both are fine. You just want to know.
- Is this quote flat rate or time and materials? If hourly, what is the estimated range and what happens if it runs over?
- Does the job touch a gas line, and if so who holds the TSSA certificate?
- Does this need a municipal plumbing permit, and are you pulling it?
- What is the warranty on labour, separately from the manufacturer warranty on parts?
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